Login
The login tool OneLog, which you use for My ZFF Login, was temporarily inaccessible due to a cyberattack on OneLog. OneLog is not only responsible for the login at My ZFF / Frame but also serves as the central login tool for Swiss media and publishing companies, operated by CH Media, NZZ, Ringier, and the TX Group. Access was restored as of November 4.
Following this incident, all OneLog users will automatically be prompted to set a new password the first time they log in again. As always, users should choose a unique, strong password for each application and service. This ensures the security of other accounts, even if a single password is compromised – although there is currently no indication of any compromise in the case of OneLog. OneLog suspects a case of cyber sabotage, and investigations are ongoing in cooperation with the relevant authorities.
Beware of phishing: OneLog will not send any password reset requests via email unless the login was actively initiated by the user. This also applies to the login via My ZFF, which is managed through OneLog.
OneLog is committed to providing its users with a stable and reliable environment and regrets any inconvenience caused.
For questions about data protection, you can contact the OneLog data protection office at datenschutz@onelog.ch. For all other inquiries, please email info@frame.ch.